Cancellation Policy

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Cancellatoin Policy - Detector Hero

At Detector Hero, we strive to process your orders quickly and efficiently to ensure fast delivery. Because of this, order cancellations must meet the following criteria:

Order Cancellation Window

  • You may request to cancel your order within 24 hours of placing it.

  • Cancellations can only be made before the item has been shipped.

  • Once your order is processed and shipped, it cannot be canceled, but you may be eligible to return it in accordance with our Return Policy.

How to Cancel Your Order

To cancel your order, please contact us immediately at:

Include your order number and full name in the cancellation request to help us process it as quickly as possible.

Refund Timeline

  • If your cancellation is successful, a full refund will be issued within 24-48 hours to your original payment method.

  • Refund processing times may vary depending on your bank or credit card provider.

Exceptions

  • If your order has already been shipped, we cannot cancel it. In such cases, you may refer to our return process once the package is delivered.

Need help? Our team is always here to assist. Thank you for shopping with DetectorHero.com!