Shipping Policy

Delivery Time

Orders are delivered within 3–5 business days across the United States.
This delivery window includes both order processing (handling) and shipping transit time.

Order Cut-Off Time: Orders placed before 2:00 PM CST (Mon–Fri) begin processing the same business day. Orders placed after this time or on weekends/public holidays will be processed on the next business day.

Note: Delivery times may vary slightly due to factors outside of our control such as courier delays, public holidays, or severe weather.

Shipping Costs (United States)

• Standard Shipping: $9.99 flat rate on orders under $99.

• Free Shipping: Available on all orders $99 and above.

Shipping Carriers & Tracking

We ship through FedEx, USPS, and UPS.
Once your order has shipped, you will receive a confirmation email with your tracking number. Tracking numbers are activated within 24 hours, and you can monitor your shipment online anytime.

Change of Address

If you need to update your shipping address, please contact us within 24 hours of placing your order at:
📧 albert@detectorhero.com
📞 (832) 464-5813

Please note that we cannot make changes once an order is in transit.

Customer Support

We’re here to help!

• Operating Hours: Monday – Friday, 9:00 AM – 5:00 PM CST

• Email: albert@detectorhero.com

• Phone: (832) 464-5813

• Address: 10 Sovereign Cir, Richmond, TX 77469, United States

We strive to respond to all inquiries within 24 hours on business days.